Gerneral terms and conditions

1. Scope of application

These General Terms and Conditions of Business ("GTCs") apply to the business division of Raccoon Works AG (hereinafter, "Operator"), which offers the services on the website (hereinafter, "Platform"). Raccoon Works AG operates the website These GTCs apply to all services and contractual relationships resulting from interacting with

2. Conclusion of contract

The conclusion of a contract enters into force through the confirmation of the acceptance of the customer's services. Furthermore, a contract is concluded if the customer makes use of the services offered by the Operator or purchases or uses products of the Operator.

3. Pricing

Subject to other offers or price representations, all prices are in Swiss francs (CHF) or Euros (EUR) and are exmpt from VAT.

The Operator reserves the right to change the prices at any time. The prices on the website valid at the time of the conclusion of a contract shall apply. For the customer, the prices valid at the time of the conclusion of a contract shall apply.

4. Payment

The customer is obligated to pay the invoiced amount within 30 days of the invoice date, unless the customer has already paid the amount during the ordering process via credit card, Paypal or other payment systems.

If the invoice is not paid within the aforementioned payment period, the customer will be sent a reminder. If the customer does not pay the invoice within the set reminder period, he or she shall automatically be in default. From the time of default, the customer shall owe default interest in the amount of 5%.

Cancelation Policy: Up to 12 weeks prior to class we offer a full refund, up to 8 weeks 80%, up to two weeks we refund 50%, and under two weeks we don't refund unless we can find a substitute student.

5. Obligations of the operator

Unless otherwise agreed, the operator shall fulfil its obligation by organizing the classes by providing a venue and arranging the lecturer. The service offering includes the classes that are or were published online under the upcoming classes at the time of the conclusion of the contract.

6. Duties of the customer

The customer is fully responsible for organizing the travel and accomodation to attend our classes.

7. Data transfer to our official partners

If you accept the GTCs, you also agree that your data may be made available to our partners for the purpose of organizing and conducting the classes.

If, at a later point in time, you no longer agree with the use of your data for this purpose, you can prohibit this at any time by sending an e-mail to We shall immediately block your data internally from this point in time, such that it can no longer be made accessible to third parties.

8. Data protection

The operator may process and use the data recorded in the course of the conclusion of the contract to fulfil the obligations arising from the contract. The Operator shall take the measures required to secure the data in accordance with the statutory provisions.

The customer agrees in full to the storage and contractual use of his or her data by the Operator, and is awarethat, by order of courts or administrative authorities, the Operator isobligated and entitled to disclose information from the customer to suchentities or to third parties.

Furthermore, the data protection regulations apply.

9. Changes

These general terms and conditions can be changed by the operator at any time. The new version shall enter into force 30 days after the Operator has activated it on the Platform.

For the customers the version of the general terms and conditions which is in force at the time of the conclusion of the contract applies in principle. It is them, the customer has agreed to a newer version of the terms and conditions.

10. Priority

These terms and conditions take precedence over all older provisions and contracts. Only provisions from individual contracts which still specify the provisions of these GTCs take precedence over these GTCs.

11. Severability clause

Should a provision of this contract or an enclosure of this contract be or become invalid, the validity of the contract as a whole shall not be affected. The contracting parties shall replace the invalid provision by a valid provision which comes as close as possible to the intended economic purpose of the invalid provision. The same shall also apply to any contractual loopholes.

12. Force majeure

If timely fulfilment by the Operator, its suppliers or third parties called in by the Operator becomes impossible due to force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, storms, storms, wars, unrest, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or reactor damage, the Operator is released from fulfilling the affected obligations for the duration of the force majeure as well as a reasonable start-up period after its end. If the force majeure lasts longer than 30 days, the operator can withdraw from the contract. Operator shall reimburse the customer in full for any payments already made.

Any further claims, especially claims for damages due to vis major are excluded.

13. Applicable law / legal venue

These GTC are subject to Swiss law. In the absence of any mandatory legal provisions, the court at the operator's registered office shall have jurisdiction. The operator is free to bring an action at the defendant's place of business. The United Nations Convention on Contracts for the International Sale of Goods (SR is explicitly excluded.

Furthermore, the user confirms that he/she is not a person of public interest.

Last Update: 01. January 2024